Tempo Chorus

Privacy Policy

Last Updated: October 6, 2026

Tempo Hospitality Group, LLC (“Tempo,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit the Tempo Chorus website, use Tempo Chorus services, communicate with us, book a demonstration, or otherwise interact with us.

Tempo Chorus provides websites, guest communication, marketing, reputation management, AI-assisted guest services, private-event and catering workflows, and related technology and services for restaurants.

This Privacy Policy applies to information Tempo collects for its own business purposes. When Tempo Chorus processes guest information on behalf of a restaurant customer, that restaurant may control how and why the information is collected and used. In those situations, the restaurant's own privacy policy may also apply.

1. Information We Collect

We may collect information you provide directly to us, including:

  • Name
  • Email address
  • Telephone number
  • Restaurant or company name
  • Restaurant website
  • Number of locations
  • Business address
  • Account and login information
  • Communications with Tempo or our support team
  • Demo requests and appointment information
  • Information submitted through forms, chat, surveys, or other interactive features
  • Billing and transaction-related information
  • Other information you choose to provide

When restaurants use Chorus to interact with their guests, the platform may also process information such as:

  • Guest names
  • Email addresses
  • Telephone numbers
  • Communication preferences and consent information
  • Reservation or inquiry information
  • Private-event and catering inquiries
  • Guest feedback
  • Review-related information
  • Birthday or loyalty-program information
  • Communication history
  • Website or form activity
  • Notes or information supplied by the restaurant or guest

The specific information processed depends on which Chorus features a restaurant chooses to use.

2. Information Collected Automatically

When you visit our website or interact with certain digital services, we and our service providers may automatically collect information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring pages or websites
  • Date and time of visits
  • Interactions with our website
  • Cookie and similar technology identifiers
  • General usage and diagnostic information

We may use cookies, pixels, analytics tools, and similar technologies to operate our website, understand how it is used, improve performance, and measure marketing effectiveness.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

3. How We Use Information

We may use information to:

  • Provide and operate Tempo Chorus
  • Respond to questions and support requests
  • Schedule and conduct demonstrations
  • Create and administer customer accounts
  • Configure Chorus for restaurant customers
  • Deliver guest communications and restaurant workflows
  • Provide website, menu, marketing, reputation, event, catering, and guest-relations services
  • Support AI-assisted features such as Tempo AI Host Helper
  • Send administrative or service-related communications
  • Send marketing communications where permitted
  • Process transactions
  • Maintain security and prevent misuse
  • Diagnose technical issues
  • Analyze and improve our website, products, and services
  • Develop new features and capabilities
  • Comply with legal and regulatory obligations
  • Enforce our agreements and protect our rights

4. Restaurant Guest Information

Tempo Chorus is primarily a business service provided to restaurants.

Restaurants may use Chorus to collect and manage information about their guests. Depending on the service and circumstances, Tempo and its technology providers may process this information on behalf of the restaurant.

Restaurants are responsible for determining what guest information they collect, obtaining appropriate permissions and consents, and using Chorus in compliance with applicable privacy, marketing, telecommunications, and other laws.

If you are a guest of a restaurant and have a question about information that restaurant collected about you, we recommend contacting the restaurant directly.

Tempo will assist our restaurant customers with appropriate requests when required.

5. Email and Text Communications

Restaurants may use Chorus to send email and text communications to guests who have provided appropriate permission or where otherwise permitted by law.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP. You may request assistance by replying HELP.

You may unsubscribe from marketing emails by using the unsubscribe link included in those messages.

Opting out of marketing communications does not necessarily prevent you from receiving transactional, operational, reservation, appointment, or other non-marketing communications.

Mobile information, text-message opt-in data, and consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

6. AI-Assisted Services

Certain Chorus services may use artificial intelligence or automated technologies, including Tempo AI Host Helper and tools that assist with communications, content, reviews, or workflow automation.

Depending on the service being used, interactions may be processed by Tempo and third-party technology providers that help deliver those capabilities.

AI-generated or AI-assisted responses may not always be complete or accurate. Restaurants remain responsible for reviewing their configuration, policies, menu information, operational information, and uses of Chorus.

Where required, restaurants are also responsible for providing appropriate notices or obtaining appropriate consent for call recording, automated communications, artificial intelligence, or similar technologies.

7. How We Share Information

We may disclose information to service providers and technology partners that help us operate Chorus and our business, including providers of:

  • Hosting and cloud infrastructure
  • Customer relationship and communication technology
  • Email and text messaging
  • Telephone and voice services
  • Artificial intelligence services
  • Analytics
  • Website services
  • Payment processing
  • Security and fraud prevention
  • Customer support
  • Business operations

These providers may process information only as permitted by their agreements with us and applicable law.

Tempo Chorus uses third-party technology infrastructure, including HighLevel, to provide portions of the service.

We may also disclose information:

  • At your direction
  • With your consent
  • To comply with law, regulation, subpoena, court order, or other legal process
  • To protect the rights, safety, or property of Tempo, our customers, guests, or others
  • To investigate fraud, security incidents, or misuse
  • In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction

We do not sell text-message opt-in information or consent data.

8. Third-Party Services

Chorus may connect with or provide links to services operated by other companies, including reservation systems, ordering platforms, social networks, review platforms, payment processors, mapping services, and other restaurant technology providers.

Those services operate under their own terms and privacy policies.

Tempo is not responsible for the privacy practices of third-party services that we do not control.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission or electronic storage is completely secure, however, and we cannot guarantee absolute security.

Customers are also responsible for protecting their Chorus account credentials and controlling access by their team members.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and legal records, comply with applicable obligations, resolve disputes, enforce agreements, and protect our business.

Retention periods may vary depending on the type of information, the restaurant customer's instructions, contractual requirements, and applicable law.

We may retain aggregated or de-identified information where permitted by law.

11. Your Privacy Choices and Rights

Depending on where you live, applicable law may give you rights regarding your personal information, including the right to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your information is used or disclosed
  • Opt out of certain marketing communications
  • Withdraw consent where processing is based on consent
  • Exercise other rights provided by applicable privacy law

These rights may be subject to exceptions and verification requirements.

If Tempo processes your information on behalf of a restaurant, we may direct your request to that restaurant or assist the restaurant in responding.

We will not discriminate against you for exercising privacy rights provided by applicable law.

12. Children's Privacy

Tempo Chorus is designed for restaurants and adult users and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through the Tempo Chorus website. If we learn that we have collected such information inappropriately, we will take reasonable steps to delete it.

13. Do Not Track and Browser Controls

Some browsers and devices provide privacy controls or “Do Not Track” signals. Because standards for these signals continue to evolve, our response may depend on the technology and applicable legal requirements.

You may also control certain cookies through your browser or device settings.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically as Chorus, our technology, or applicable legal requirements change.

When we make changes, we will update the “Last Updated” date at the top of this page. If required by law, we will provide additional notice of material changes.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:

Tempo Hospitality Group, LLC
Tempo Chorus
Email: maria@tempohg.com
Address: 30 South 9th Street, 7th Floor, Minneapolis, MN 55402

Restaurant guests with questions about information collected by a specific restaurant should generally contact that restaurant first.